Public Emergency Notification System is Now Available

The BGJWSC has begun using a Public Emergency Notification System for immediate mass communications of emergency information.

Effective at 8:00 am on Thursday, June 22, 2017, all boil water advisory alerts, unexpected road closures and unplanned service outages will be communicated to subscribers using this emergency notification system. This system, produced by Everbridge, Inc., will allow the public to set up multiple means of communication, including text, land-line phone message, cell phone message and email. If we fail to reach you using one method, the system will automatically roll over to the next method until you confirm receipt of the message. A brief introduction of this system is available in the orientation video below:

Existing customers that have provided an email address will receive an email to confirm their preferences for the service once their data has been put into the system. However, please feel free to register now, if you wish, as this data migration may take some time.

Those of you that have previously received emergency notifications via email from our online subscription service will find that system will be phased out by the end of August, 2017 at which time all emergency notifications will be sent out via this Public Emergency Notification System. All non-emergency notifications will continue to be sent via the website email system, as outlined on the Subscribe to Updates page on our website.

I’m standing by to assist if you have any questions on how to make the transition or if you have questions about how to register for the new Public Emergency Notification System.

Sincerely,

Jay Sellers, Public Information Officer
jsellers@bgjwsc.org
912.261.7123