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The BGJWSC offers three types of alerts to customers…
The links below will help you navigate to each specific section:
- Emergency Notifications – boil water advisories, emergency road closures, etc.
- Non-Emergency Notifications – bid opportunities, job postings, general news, etc.
- Billing – Citizen Access online payment portal
To reduce the volume of potentially unwanted communication, you must sign up for each notification system independently.
Emergency Notifications
Our Public Emergency Notification System enables us to provide you with critical information quickly in a variety of situations including life-threatening boil water advisories, emergency road closures, hazardous materials spills and service outages. This system will allow you to enter your personal and/or work phone(s), email address(es), and cell phone(s), giving us a wide range of options for reaching out to you with critical information that may affect your safety.
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All emergency notifications will be sent using the Public Emergency Notification System above. All non-emergency notifications will be sent using the Email Notification system below. Please remember that you will need to register for each system separately if you so choose.
Non-Emergency Notifications
You may also register to get a notification by email when the website is updated with non-emergency related content, such as commission meeting notifications, scheduled road closures, scheduled service outages and employment opportunities.
Once you have registered to receive notifications, you can choose what type of news you would like to receive in your email inbox.
Citizen Access Online Payment Portal
Click here to pay your bill using our convenient and secure online bill payment service. American Express, MasterCard, Visa and eChecks are accepted. Payments may take up to 48 hours to process and reflect on your account. If you had previously set up an automatic payment through our Paymentus payment portal, please contact our office to get directions on how to cancel that payment.
As a benefit to our customers, we also provide a text alert prior to potential disconnection of service due to non-payment. To update your contact information, please click here.